My coin balance disappeared. How do I log back into my account?

Sometimes Facebook-connected players will be logged out of their game as a Facebook security measure. To log back into your account, click o...

Why should I connect with Facebook, Apple, Google, Email, or Phone?

Connecting your game account with Facebook, Apple, Google, an email address, or a phone number helps protect your game progress and makes it...

Is there a chance of winning real money?

No. Best Bet Casino is a free-to-play social casino game intended for entertainment purposes only. While optional in-app purchases are avail...

Where can I find my User ID?

Your User ID can be found in your account settings. To locate it, open the menu in the top-right corner of the game lobby. Your Us...

How do I turn game sound on or off?

To adjust your game sound settings, open the menu in the top-right corner of the game lobby. From there, you can turn music or sound effects...

How can I contact Customer Support?

To contact our Support Team, click the settings menu at the top-right corner of the game, then select "Support".Tap the “Chat with us” butto...