Hi, how can we help you?

My coin balance disappeared. How do I log back into my account?

Is there a chance of winning real money?

Where can I find my User ID?

I have not received my purchase yet.

I think I was charged twice.

I have a question about a recent purchase.

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How can I earn more free coins?

How does the daily bonus work?

How do I level up?

What is Loyalty Mall?

How are Loyalty Points earned?

Can I redeem items other than coins?