Why did my coins, levels, or game progress disappear?

In most cases, this happens when a player is signed out of their original account and accidentally creates a new game account using a differ...

Will I lose my game progress if I update or reinstall the app?

 Updating the game will not remove your coins, levels, or game progress. However, players using a guest account may lose...

How can I back up my account progress?

To help protect your game progress, connect your account using Email, Apple, Google, or Facebook through the “Account Settings” section of t...

How do I take a break, self-exclude, or delete my account?

We want Lucky Loonie Jackpots to remain a fun and enjoyable experience for all players. If you would like to take a break from the game, sel...

How do I transfer my account to a new device?

To access your preferred Lucky Loonie Jackpots account on a new device, please ensure your game account is connected to your Email...