Is there a chance of winning real money?
General
How do players earn Bally Play Points?
What’s the Loyalty Mall?
Where can I find my User ID?
Billing
How do I receive notifications for free coins and special offers?
What are Bingo power ups used for?
Game Play
Why should I connect my account with Facebook, Apple, Google or Email?
Does making a purchase affect my odds of winning?
More
What do I do if my game lost connection?
I have not received my purchase yet.
How do I earn more free coins?
How do I level up?
Where can I find the pay table information for slots?
Need more help?
