Is there a chance of winning real money?
General
How do players earn Bally Play Points?
What’s the Loyalty Mall?
How do I level up?
Game Play
Can I link my card from Bally Rewards Card to my Bally Play account?
What do I do if my game lost connection?
Billing
Why should I connect my account with Facebook, Apple, Google or Email?
Does making a purchase affect my odds of winning?
More
Where can I find my User ID?
I have not received my purchase yet.
How do I earn more free coins?
Where can I find the pay table information for slots?
Need more help?
