Hi, how can we help you?

Why should I connect my account with Facebook, Apple, Google or Email?

Is there a chance of winning real money?

Does making a purchase affect my odds of winning?

Where can I find my User ID?

What do I do if my game lost connection?

I have not received my purchase yet.

How do I earn more free coins?

How do I level up?

Where can I find the pay table information for slots?

How can I get a Bally Rewards card?

How can I link my Bally Rewards card?

I forgot my Bally Rewards number.