Some purchases may take additional time to process, depending on your payment provider or app store platform. While a purchase is pending, coins or items may not appear in your account immediately. Please check your purchase history or receipt status through your platform account to confirm whether the transaction is still processing.

Sometimes banks or credit card issuers temporarily display more than one pending authorization while a transaction is being processed. These are not finalized charges and, in many cases, any duplicate pending authorization will disappear automatically once your bank completes processing (usually within a few business days).

If your purchase remains pending for an extended period of time, please contact our Support Team for assistance.