I have not receive my purchase yet.

Please completely close out of the application and relaunch to refresh your account. If your coin or power-up purchase is still not availabl...

I think I was charged twice.

When making a purchase, please select the purchase button only once to ensure two purchases are not made while processing payments. If you b...

I have a question about a recent purchase.

If you have any questions regarding your purchase that can not be found in our FAQs please select the Contact Us button above. Our Customer ...

What methods of payment are accepted?

All purchases made in Mystic Slots® are processed by the app store associated with your device. To input updated payment information, new pa...

Does making a purchase affect my odds of winning?

Your odds of winning are unaffected by any purchases made.