Is there a chance of winning real money?

No. Mystic Slots® is a free-to-play social casino game intended for entertainment purposes only. While optional in-app purchases are availab...

Where can I find my User ID?

Your User ID can be found in your account settings. To locate it, open the menu in the top-right corner of the game lobby. Your User ID...

Why should I connect with Facebook, Apple, Google, or Email?

Connecting your game account with Facebook, Apple, Google, or an email address helps protect your game progress and makes it easier to recov...

Can I invite my friends to Mystic Slots®?

After you connect your Mystic Slots® with a Facebook profile in the "GIFTS" section of your game lobby, you can invite friends by clicking o...

How do I turn game sound on or off?

To adjust your game sound settings, open the menu in the top-right corner of the game lobby. From there, you can turn music or sound effects...

How can I contact Customer Support?

To contact our Support Team, tap the “Chat with us” button or the chat icon in the top-right corner to contact our Support Team. Our team wi...