My coin balance disappeared. How do I log back into my account?

Sometimes Facebook-connected players will be logged out of their game as a Facebook security measure. To log back into your account, click o...

Can I win real money?

Best Bet Video Poker is a free-to-play social casino game intended for entertainment purposes only. While you may elect to make in-app purch...

How do I turn the sound on/off?

You can turn the sound on or off by clicking on the gear icon in the upper right corner of your screen and toggling the button on/off for so...

Why should I connect to Facebook?

Connecting to Facebook is one of the easiest ways to ensure that your player history is never lost. You can connect to Facebook when prompte...

Can I invite my friends to play Best Bet Video Poker?

You can invite your friends to play Best Bet Video Poker! After you connect with Facebook you can invite friends by clicking on the Facebook...

What are the odds of winning in Best Bet Video Poker?

All games in Best Bet Video Poker are based off the same mechanics as real casino games. The chances of winning and losing with no guarantee...

Where can I find my User ID?

You can find your User ID by clicking on the gear icon in the top right corner of your screen. Your User ID will be located within the pop u...

Will I lose my progress if I update or uninstall?

If you uninstall Best Bet Video Poker and you are playing as a guest your progress may be lost. Updating the game should not cause a loss in...

What do I do if my game lost connection?

Please make sure you are playing the most up to date version of Best Bet Video Poker and that your internet connection is operating properly...

How do I receive notifications for free credits and special offers?

Turn on push notifications to receive free credits and special offers right on your phone! You can do this by clicking "allow" wh...

How do I earn more free credits?

You can earn free credits often by collecting your bi-hourly bonus and daily bonus!Like Best Bet Video Poker on Facebook for even more chanc...